Coryn Dickson, Senior Designer + Creator 
       



Client
Zound Industries,
Marshall Speakers & Headphones

Zound Industries is on a mission to create unique experiences in the intersection between lifestyle and tech
Overview
This project included:
Client Workshops
Design Research
Product Design
UX & UI Prototyping
Testing

Team
Coryn Dickson,
Fernando Molin,
Patricia Blasquez,
Patricia Periera,
Johanna Winter,
Markus Wallen,
Alva Saveby,
Johan Ellingsen





Role
Creative Strategist
Design Lead


Duration
4 week sprint







Challenge

Zound Industries identified that there was a possibility to create a more efficient and inspiring Marshall POS system. 

They tasked us with the challenge of redefining the in-store POS system for Marshall Speakers & Headphones products, by creating a digital touchscreen product that enabled a smooth customer experience- with a purpose of providing product understanding, together with acting as a future-proofed container for marketing brand content. 


Process












User Research

By conducting interviews with store staff and by interacting with the existing in-store POS experience, and that of it’s competitors, we observed user engagement and obtained vital feedback regarding the existing experience.

















Research Analysis Outcome





















Design Development- Content 

Using our reseach, we designed 2 different design styles which explored different containers which tested 2 different content display hierarchies and, subsequently, 2 different depths of flows











Design Direction A
Brand content focus
(full bleed design)


-Shallow Flow

Design Direction B
Brand/Product info split focus
(split screen design)


-Deeper Flow







Design Development- Navigation

It was important for us to explore different navigation styles so that the design felt intuitive and, taking into account the small screen size, not cluttered




Based on testing, we developed design direction A and created an optimised User Flow Template 








Final Design- Key Product Features


Fullscreen width- Brand Content Visual Focus



Expandable Navigation Bar with device selection & connected devices/ ability to browse full product range



Product Comparisson Function



Secondary Level Carousel for deeper content navigation


Product Specification Page


Music Player Window